FAQ

Last Updated: May 2026

Do you ship internationally?

Yes, we offer international shipping to selected locations worldwide.

How long does delivery take?

Orders are generally dispatched within 5 working days.

* India: Approximately 5–10 working days
* International Orders: Approximately 12–15 working days depending on destination and customs clearance

Will I receive tracking details?

Yes, tracking information is shared once your order has been dispatched.

Can I cancel my order?

Orders may be cancelled within 24 hours of placement. Once processing begins, orders cannot be cancelled, modified, or refunded.

Do you offer returns or refunds?

As many products are handcrafted or made-to-order, return or refund requests may not always be accommodated for change of mind, incorrect selection, or minor handcrafted variations.

Are your products handcrafted or made-to-order?

Many INTERIOA DECOR collections are thoughtfully handcrafted or prepared to order to maintain refined craftsmanship, exclusivity, and attention to detail. This allows us to offer pieces that feel unique, intentional, and carefully curated.

Are customs duties or taxes included?

Customs duties, import taxes, VAT, or country-specific charges are determined by local regulations and remain the responsibility of the customer.

Why may slight variations occur in products?

Slight variations in texture, color, tone, or finishing may naturally occur due to handcrafted detailing, lighting conditions, display settings, and material characteristics. These subtle variations make each piece uniquely special.

How can I contact your support team?

INTERIOA DECOR
Surat, Gujarat, India